Support

Support

Support

SFGuru has excellent, round the clock and prompt support services. Over time we have been able to strengthen our customers’ trust in us by providing them with the most satisfying customer support. Our certified consultants deliver the best solutions, technical and functional support on Salesforce.

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OUR SALESFORCE SUPPORT OFFERING

We acquire the entire development and administration support of your Salesforce solution or handle certain support functions, just as your needs.

Administration Support

We set up a Salesforce solution on our client’s requests, e.g., set up workflows, configure custom reports, and install apps to ensure the flow of Salesforce-supported business operations.
Administrator support

Data Administration

We upload data in a Salesforce solution, managed data, set up duplicate and validation rules, etc.

Monthly Health Checks

We inspect a Salesforce solution for inefficiencies and spot which features/processes require optimization.

Development Support

Troubleshooting

We precisely react to complex performance/security/other Salesforce issues, which need to be fixed on the code level.

System Evolution

We execute enhancements, including substantial ones, to a Salesforce solution according to customer requests and modify the functionality quickly with no impact on running business operations in Salesforce.
SALES

Sell faster and smarter with the world’s #1 sales platform.

SERVICES

Customer and field support with the world’s #1 service platform.

MARKETING

Deliver consumer engagement at scale with the #1 marketing platform.

COMMERCE

Unify the shopper experience with the #1 commerce platform.

FINANCIAL SERVICE CLOUD

Build deeper client relationships using the world’s #1 CRM, reimagined for bankers and advisors.

HEALTH CLOUD

Enable intelligent collaboration around the patient and smarter, more efficient operations.